Customer and Management Scum

December 16th 2017

Having a hard time with being at Walmart and I don’t know why it’s so bad. More than ever.

Actually, I know why. The usual: it’s Christmas season. The customers are assholes. The management are assholes. I’m not ‘managing’ my department the way I would like and I’m constantly fighting over creative control of how to put a fucking box on a shelf with the other management. 

Really. I could set up a display or feature of items, and the next day, it’s taken down. Fuckers. If I can’t come to work with a desired purpose to get work done, without it being re-worked every time I turn, then it’s no wonder I feel the way I do. So, I come to work focusing on my own work (i.e, school, writing, etc) and Walmart just gets ‘enough’ during my shift.

It needs to be said, I never started into this position feeling this way. I wanted to give my all, but management is playing by a rule book that doesn’t allow me to be a leader. So fuck ‘em.

That said, for the past few days, I’ve been leaving early. 

I’m on lunch now, but I already scheduled PTO (Paid Time Off) to leave at 1pm. It’s 11:28am. The goal is to go back to work after lunch, work an hour, and go home at 1pm. I’m off tomorrow. I was scheduled to 4pm. It’s not a cool environment to work on a Saturday at a Walmart during the holidays. They have no cashiers so their asking Department Managers to come up front. Bad enough I can’t stand customers as it is.

Speaking of customers, let me give a snapshot of the shit I commonly have to deal with:

* An associate buys an un-assembled bike. She brings it back because she wants the one that was pre-built. No problem. I bring her the exact same bike and she thinks its too small. Fine, she goes and gets another pre-built bike. It’s the same maker and name, but bigger. The original bike was 12 inches. The new one is 20 inches. She’s wanting the 20-inch bike for the same amount of money as the 12 inch. Myself and everyone else are like: “No.” But she, again another employee, is looking to speak to management to get the price changed.

* Customer is looking to buy her son a weight set. She wants the tilted platform with rack. I tell her the “Weights and the bar for the weights do not come with the rack, but we sell them separately.” She doesn’t want them separately and scoffs at the price of the weights and bar against the rack. Of course the rack will be cheaper than the weights. I told her to shop around for cheaper weights but this is how they sell them here. If the bitch wanted the weights included, she’d be paying three times as much.

What I’m finding is many adults really hate shopping for kids. And they do the worst thing possible: a slow inspection of a toy they’re going to buy and judging it based on whether or not THEY would like it. It’s ridiculous to see—watching people study a fucking Nerf gun and making decisions if they, themselves, would like it. It’s true. I hear them all the time: “Oh, I don’t like this toy, but it’s on their list.” or “It’s for my daughter. I wouldn’t play with it.”

Another issue is the customer that comes in asking me “Would I get this toy for a 5 year old kid?”

First of all, you got to be an asshole if you think every five year old kid is the same as your bratty fuck kid. The fucking kid down the block will want different toys than another kid. What does YOUR specific kid want?

Second, when I DO give a recommendation, why the fuck would you tell me “No, he wouldn’t like it.” Especially if your ass doesn’t know what a five year old wants in the first place?

To all fucked up customers that shop at ANY retail, I say this: Stop asking for recommendations for your kid. We don’t know your bastard ass sperm-result. We don’t want to know your fucking kid and if anyone dares to even suggest an item for your kid, stop acting as if you know if your kid would like it or not. 

If you DID know what your kid likes, you’d just get the fucking toy and stop being cheap bastards. Cause you KNOW the kid asked for Xbox in the first place so you’re just trying to dumb down.

Sigh.

I’m off in an hour. Off tomorrow. Will finish the last of my school work for this term and focus on what’s important because Walmart and the customers suck ass.

On a brighter note, I’m fleshing out another novel concept. A story I have had for years (in addition to the hundreds of others locked up). But I feel this is the right time to work this particular story. I’ll try not to make the mistakes of the past novel by planning it better, get it done faster and with tighter edits the first time around.

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